Anti-Spam Policy
This Anti-Spam Policy explains how we prevent, monitor, and respond to spam-related activities.
1. What is spam?
In the context of electronic messaging, “spam” refers to unsolicited, bulk, or indiscriminate messages — typically sent for a commercial purpose. We operate a zero-tolerance spam policy.
2. Credit
This document was created using a SEQ Legal template.
3. Spam filtering
Our messaging systems may automatically scan all incoming emails and other messages to identify and filter out potential spam. We may also report certain messages as spam, which can result in IP addresses or domain names being blacklisted.
4. Spam filtering issues
No message filtering system is 100% accurate, and from time to time legitimate messages may be incorrectly flagged as spam.
If you believe a message you sent has been filtered out, please contact the intended recipient by another means.
You can reduce the likelihood of your messages being caught by spam filters by:
- Sending the message in plain text (instead of, or in addition to, HTML).
- Removing message attachments or compressing them into a .zip archive before sending.
- Avoiding language or formatting commonly associated with spam.
- Scanning all outgoing messages for malware before sending.
- Not adding a list of names in the “To” or “Cc” fields.
5. User spam
We do not provide any facility that allows users to send email or private messages to others through our systems.
6. Receipt of unwanted messages from us
In the unlikely event that you receive any message from us—or sent using our systems—that you believe to be spam, please contact us. We will promptly investigate and resolve the issue.
7. Changes to this anti-spam policy
We may update this anti-spam policy at any time by publishing a new version on this website. Please check this page periodically to ensure you remain informed of any updates.
8. Contact us
If you have any questions about this anti-spam policy, please reach out via our contact page.